Privacy Policy

Last Updated: 27 September 2025

This Privacy Policy sets out how Printed Profanities (“we”, “us”, “our”), a business established and operating in the United Kingdom, collects, uses, stores, and protects your personal data. For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Printed Profanities is the data controller of the personal data described in this policy.

By using our website https://printed-profanities.co.uk, placing an order, subscribing to our marketing, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

• Personal Data Provided by You: name, billing address, shipping address, email address, phone number; account registration details (if applicable); marketing preferences and communication choices; order and payment details (processed securely by third-party providers; we never store your full payment information).
• Automatically Collected Data: IP address, browser type, device type; session ID and cookies (used for essential functions such as maintaining your shopping cart and checkout); site usage data (analytics and heatmaps, where consented).
• Transactional and Communication Data: details of purchases and order history; customer support messages and correspondence; newsletter and marketing subscription data.

2. How We Use Your Data

We process your personal data under the following lawful bases:

• Contract: to process and deliver your orders, provide customer service, and manage your account.
• Consent: for analytics, heatmaps, marketing cookies, email newsletters, and abandoned cart reminders (consent may be withdrawn at any time).
• Legal Obligation: to meet our tax, accounting, and regulatory compliance obligations.
• Legitimate Interests: to maintain site security, prevent fraud, and improve our services (without overriding your rights and freedoms).

3. Third-Party Services and Data Sharing

We share your personal data only where necessary with trusted third-party service providers, including:

• Payment Processors
  • Stripe — Stripe Privacy Policy
  • PayPal — PayPal Privacy Policy
• Shipping & Delivery Partners
  • Parcel2Go — Parcel2Go Privacy Policy
  • ShipStation — ShipStation Privacy Policy
  • ShipEngine / EasyPost — used to calculate shipping options and carrier rates
• Analytics & Marketing (where consented): heatmap and analytics services; email marketing platforms (for users who have opted in).

We require all third-party processors to handle your data securely and in compliance with applicable data protection laws.

4. Cookies & Tracking Technologies

Cookies are small files placed on your device to improve your browsing experience. We use the following categories:

• Essential Cookies (required): maintain cart contents, enable checkout, and support session recovery. These cannot be disabled as they are required for site operation.
• Analytics Cookies (optional): help us understand site usage and improve performance. These run only when you consent via the cookie preferences modal.
• Marketing Cookies (optional): used for promotions and abandoned cart emails. These run only when you consent.

When you first visit our website, you are presented with a cookie consent modal. You must choose to accept, reject, or customise your preferences before continuing. Your preferences are stored for up to 12 months and can be changed at any time via the cookie settings on the site or by contacting us.

5. Email Marketing & Abandoned Cart Reminders

• We will only send you marketing emails if you have explicitly opted in.
• Abandoned cart reminders (emails or on-site notifications) are only sent where you have consented to marketing cookies/emails.
• You may unsubscribe or withdraw your consent at any time using the links provided in our communications or by contacting us directly.

6. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including:

• Order and transaction records: at least 6 years (legal obligation).
• Account information: until you request deletion.
• Marketing preferences: until you withdraw consent.
• Session/cookie data: retained in line with your preferences, up to 12 months.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure servers, HTTPS encryption, and restricted access. Payment information is processed exclusively by Stripe or PayPal and never stored by us.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request erasure of your data (“right to be forgotten”);
• Restrict or object to processing;
• Data portability (receive your data in a structured, machine-readable format);
• Withdraw consent at any time (without affecting prior lawful processing);
• Object to the use of your data for direct marketing.

To exercise your rights, please contact us using the details below.

9. Children’s Privacy

Our services are not directed at, and we do not knowingly collect personal data from, children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Printed Profanities
Email: hello@printed-profanities.co.uk
Website: https://printed-profanities.co.uk